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Troubleshooting
Isolate and solve issues within the CheckWorkRights platform.
6 articles
Forgotten PasswordHow to reset your password.
Unable To CheckEverything you need to know about the failed check result "Unable to Check".
Unable To Locate An Employee?What to do when you're unable to locate an employee in CheckWorkRights.
'No Visa' on New Zealand Passport?What 'No Visa' means when scanning a New Zealand passport.
How often are employees' Visas checked?When CheckWorkRights will check visas, and what is checked each time.
How to Tell if Employees Have Received, Read or Clicked on EmailsKeep up to date with your employees email history.