---
title: Troubleshooting | CheckWorkRights Support Centre
description: Stuck on something? Find fixes for common issues like Unable to Check results, forgotten passwords, missing employees, and email delivery problems.
---

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1. [CheckWorkRights Support Centre](https://support.checkworkrights.com.au/)
2. [Troubleshooting](https://support.checkworkrights.com.au/troubleshooting)

# Troubleshooting

 Stuck on something? Find fixes for common issues like Unable to Check results, forgotten passwords, missing employees, and email delivery problems.

- ['No Valid Visa' on a New Zealand Passport?](https://support.checkworkrights.com.au/no-valid-visa-on-a-new-zealand-passport-support-articles)
- [How to Tell if Employees Have Received, Read or Clicked on Emails | Support Articles](https://support.checkworkrights.com.au/how-to-tell-if-employees-have-received-read-or-clicked-on-emails-support-articles)
- [Forgotten Password](https://support.checkworkrights.com.au/forgotten-password-support-articles)
- [Unable To Check](https://support.checkworkrights.com.au/unable-to-check-support-articles)
- [Unable To Locate An Employee?](https://support.checkworkrights.com.au/unable-to-locate-an-employee-support-articles)

- [Getting started](https://support.checkworkrights.com.au/getting-started)
- [Administration](https://support.checkworkrights.com.au/administration#main-content)

    - [Security](https://support.checkworkrights.com.au/administration#security)
- [Adding Employees](https://support.checkworkrights.com.au/adding-employees)
- [Work Entitlement Australia](https://support.checkworkrights.com.au/work-entitlement-australia#main-content)

    - [Visa Holder Lifecycle Management](https://support.checkworkrights.com.au/work-entitlement-australia#visa-holder-lifecycle-management)
- [Check Specific Support](https://support.checkworkrights.com.au/check-specific-support#main-content)

    - [Responsible Service of Alcohol (RSA)](https://support.checkworkrights.com.au/check-specific-support#responsible-service-of-alcohol-rsa)
    - [CheckBuilder](https://support.checkworkrights.com.au/check-specific-support#checkbuilder)
- [Verifying & Reviewing Documents](https://support.checkworkrights.com.au/verifying-reviewing-documents)
- [Managing Employees](https://support.checkworkrights.com.au/managing-employees)
- [Reporting](https://support.checkworkrights.com.au/reporting)
- [Troubleshooting](https://support.checkworkrights.com.au/troubleshooting)
- [Integrations](https://support.checkworkrights.com.au/integrations#main-content)

    - [SmartRecruiters](https://support.checkworkrights.com.au/integrations#smartrecruiters)
- [Labour Hire - Contractor Management](https://support.checkworkrights.com.au/labour-hire-contractor-management)

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