--- title: 'No Valid Visa' on a New Zealand Passport? description: Why does a New Zealand passport return 'No Valid Visa' in CheckWorkRights? Learn what causes this result and how to resolve it. --- [Skip to content](https://support.checkworkrights.com.au/no-valid-visa-on-a-new-zealand-passport-support-articles#main-content) English - Australia Show submenu for translations ![CheckWorkRights](https://support.checkworkrights.com.au/hubfs/tm-logo%20(1).svg) Open main navigation Close main navigation - English - Australia Show submenu for translations - [Contact us](https://checkworkrights.com.au/contact/) [Contact us](https://checkworkrights.com.au/contact/) Search the knowledge base - There are no suggestions because the search field is empty. 1. [CheckWorkRights Support Centre](https://support.checkworkrights.com.au/?hsLang=en-au) 2. [Troubleshooting](https://support.checkworkrights.com.au/troubleshooting?hsLang=en-au) 13 May 2026 # 'No Valid Visa' on a New Zealand Passport? ## What 'No Valid Visa' means when scanning a New Zealand passport. For NZ citizens, the subclass 444 visa is cancelled when they leave Australia and a new one issued when they arrive back in the country. In most situations where this result is returned for a NZ citizen, the person is currently out of Australia which is causing the 'No Valid Visa' VEVO check result. Check to see if the person is in Australia or not. You can run another VEVO check using CWR when the person has confirmed that they are in Australia which will most likely update this status. CheckWorkRights automatically recheck any active candidates or employees with no valid visa every 72 to monitor for an update from Department of Home Affairs. If the candidate or employee is onshore in Australia and their record is still showing as ‘No Valid Visa’ the NZ citizen will need to contact home affairs to ascertain the reason, and to have a new visa granted. - [Getting started](https://support.checkworkrights.com.au/getting-started?hsLang=en-au) - [Administration](https://support.checkworkrights.com.au/administration?hsLang=en-au#main-content) - [Security](https://support.checkworkrights.com.au/administration?hsLang=en-au#security) - [Adding Employees](https://support.checkworkrights.com.au/adding-employees?hsLang=en-au) - [Work Entitlement Australia](https://support.checkworkrights.com.au/work-entitlement-australia?hsLang=en-au#main-content) - [Visa Holder Lifecycle Management](https://support.checkworkrights.com.au/work-entitlement-australia?hsLang=en-au#visa-holder-lifecycle-management) - [Check Specific Support](https://support.checkworkrights.com.au/check-specific-support?hsLang=en-au#main-content) - [Responsible Service of Alcohol (RSA)](https://support.checkworkrights.com.au/check-specific-support?hsLang=en-au#responsible-service-of-alcohol-rsa) - [CheckBuilder](https://support.checkworkrights.com.au/check-specific-support?hsLang=en-au#checkbuilder) - [Verifying & Reviewing Documents](https://support.checkworkrights.com.au/verifying-reviewing-documents?hsLang=en-au) - [Managing Employees](https://support.checkworkrights.com.au/managing-employees?hsLang=en-au) - [Reporting](https://support.checkworkrights.com.au/reporting?hsLang=en-au) - [Troubleshooting](https://support.checkworkrights.com.au/troubleshooting?hsLang=en-au) - [Integrations](https://support.checkworkrights.com.au/integrations?hsLang=en-au#main-content) - [SmartRecruiters](https://support.checkworkrights.com.au/integrations?hsLang=en-au#smartrecruiters) - [Labour Hire - Contractor Management](https://support.checkworkrights.com.au/labour-hire-contractor-management?hsLang=en-au) [![CheckWorkRights](https://support.checkworkrights.com.au/hubfs/tm-logo%20(1).svg "CheckWorkRights")](https://checkworkrights.com.au/) [mailto:hello@checkworkrights.com.au](mailto:hello@checkworkrights.com.au) Copyright © 2026, CheckWorkRights